IT support for solicitors

Managed IT Support for Solicitors

Secure, reliable IT for law firms that handle confidential client matters.

Law firms hold some of the most sensitive information there is: client identities, case files, completion funds and privileged correspondence. A single compromised mailbox can expose all of it, and a day without working systems means missed deadlines and unhappy clients.

InsightfuliT provides managed IT support for solicitors and law firms: everyday support for your team, strong security around email and client data, and support for whichever case management software you use.

or call 01244 668 302

Rated Excellent on Google · Microsoft Solutions Partner · Fixed monthly fee

What we deliver

IT Support for Solicitors: What We Deliver

Protection against conveyancing fraud

Email filtering, multi-factor authentication and alerts for suspicious sign-ins and forwarding rules, to help stop criminals intercepting emails and changing bank details before completion.

Support for your case management software

Whether your firm uses Clio, LEAP, Actionstep or another system, in the cloud or on your own server, we support it, including access, updates and backups.

Client data kept confidential

Sensible permissions, encrypted devices and secure document sharing, so client files are only seen by the people who should see them.

Backups you can rely on

Independent backups of email, files and case data, checked regularly, with a clear plan to get you working again.

Cyber security and Cyber Essentials

Layered protection against ransomware and phishing, and help getting your firm through Cyber Essentials.

Everyday support for your team

Your staff can call or email whenever something goes wrong, with everyday support included in a fixed monthly fee.

Why Law Firms Are a Target

Criminals target solicitors because of the money and information that passes through them. A common attack is a fake email, apparently from the firm or the client, giving new bank details just before completion. Others quietly gain access to a mailbox and wait for the right moment. Firms also have strict duties of confidentiality and obligations under UK GDPR, so a breach can mean regulatory scrutiny and lost client trust as well as financial loss.

How Our IT Support for Solicitors Works

Free IT review

We look at your current setup, security and backups, and give you honest advice, whether you choose to work with us or not.

Onboarding

We document your systems, secure your accounts and arrange the handover from your existing provider, so there’s no gap in support.

Ongoing support

One fixed monthly fee, regular check-ins, and a clear point of contact whenever you need help.

How we start

Jarek gets you started. Our team looks after you from there.

Every new client starts with Jarek Borgul, our founder, who has around ten years’ experience of working with solicitors’ firms. He carries out your free IT review, gets to know how your firm works and agrees what needs doing. Our support team then takes over day to day, already briefed on your setup, with Jarek staying involved as your account manager.

What our clients say

      EXCELLENT  
   Based on 6 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   James Durrant 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good session with Jarek Borgul from Insightful IT. He took the time to walk through some real industry insight that's already shaping how I think about a new product offering for my business. Jarek is sharp, easy to talk to, and clearly knows the IT space inside out. He gave straightforward, practical advice and was generous with his knowledge. Always refreshing to meet someone who genuinely wants to help. Would happily recommend Jarek and the team at Insightful IT to anyone after solid, trustworthy advice. Looking forward to keeping in touch.
  
 
      Posted on Google  
   
   Sauren Ghosh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Testimonial for Jarek Borgul, Insightful IT

Recently, one of my customers called me and told me that their email system was sending out random spam messages to their contacts.

As I have an IT background, I advised them to change their password on their email straight away.

This did not resolve the issue, spam emails were still being sent out.

I then called Jarek for his help.

Jareks's advice was relaxed, procedural and effective.

He advised to log into office.com and ensure all devices were logged out.

He then checked and realised that hackers had created a rule to forward all incoming messages to all contacts.

Jarek deleted this rule.
Email spam forwarding was stopped.
Customer very happy.

I am most happy to recommend Jarek.
His knowledge and expertise meant my customer could get back to their important work with the peace of mind that, with Jarek, they are in safe hands.

Sauren
  
 
      Posted on Google  
   
   Brian Wright 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently used the services of InsightfulLT and Jarek Borgul, and I couldn’t be more pleased. From the initial support with a troublesome printer that just wouldn’t cooperate, to the seamless supply of new laptops for both of my businesses, Jarek has been incredibly helpful every step of the way.
His communication was second to none—clear, timely, and always professional. Nothing was too much trouble, and the level of service I received was simply outstanding. I wouldn’t hesitate to recommend InsightfulLT to anyone looking for reliable, expert IT support.
  
 
      Posted on Google  
   
   David Bundy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dear Jarek,
I would like to thank you for the excellent service that you provided when I required a new laptop for my wife, Sheila. I explained that she was doing an online diploma so that it was important that she had a device that she could use to research, store information and write assignments on. It was also important to us that it was not a “Curry’s student type machine” that would slow down after 12 months once it received two or three updates.
You gave us three different specifications from which to choose a laptop, that was built for purpose. You even advised on which Microsoft package to subscribe to.
Within a couple of days, the laptop was delivered by hand from you to Sheila, who then went about setting it up. Sheila is many things, but a techno-wizard, she aint and she did run into some difficulties. After phoning you for help with the setup, you went out of your way to help her by making time to get over to see her and personally set it all up to her satisfaction.
What terrific service, thank you so much.
  
 
      Posted on Google  
   
   Lucy Martin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jarek went above and beyond when it came to mending my laptop. Inevitable time was of the essence and Jarek understood this, he kept me updated throughout the process, even meeting me somewhere convenient for me to return the computer which is now working perfectly, a great service with great customer service. I would highly recommend him. Lucy @ Dream Space Staging Ltd
  
 
      Posted on Google  
   
   Dania Juarez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful nothing is too much trouble I would highly recommend.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on InsightfuliT Services's Google Business Profile. Learn more

IT Support for Solicitors: Your Questions Answered

Can you support our case management software?

Yes. We support whichever practice and case management software your firm uses, whether it runs in the cloud or on your own server.

Can you help protect us against conveyancing fraud?

Yes. We put email security, multi-factor authentication and alerts for unusual sign-ins in place, and help your team recognise fake payment requests. No system removes the risk completely, so we also help you set clear checks, such as confirming bank details by phone.

Can you take over from our current IT provider?

Yes. We manage the handover, including passwords, licences and documentation, so your firm keeps working throughout.

Do you only support firms near Chester?

No. Most support is delivered remotely, so we work with firms across the UK. For anything that needs hands on, we visit on site across Chester, Cheshire and North Wales.

Is everything included in the monthly fee?

Everyday support for your team is included, with no per-ticket charges. Bigger projects, such as new laptops, an office move or a system migration, are quoted separately before any work starts, so you always know the cost upfront.

Not sure where your firm stands?

Book a free 30 minute IT review. You will get honest advice whether you work with us or not.

or call 01244 668 302