IT partner to professional firms

Managed IT Support for Accountants, Solicitors and Professional Firms

We keep your firm secure, compliant and running smoothly, so you can focus on your clients rather than your computers. Remote support across the UK, with on-site help in Chester, Cheshire and North Wales.

or call 01244 668 302

Rated Excellent on Google · Microsoft Solutions Partner · Fixed monthly fee

Sound familiar?

If any of these ring true, you’re not alone.

Your IT support goes quiet just when a deadline is close.

Client documents still go back and forth by email.

Logging in securely from home is a daily battle.

Nobody has ever checked whether your backups actually restore.

Each of these has a straightforward fix. Sorting them out for accountants and solicitors is what we do every week.

Why InsightfuliT

Your clients trust you with their most sensitive information. We make sure your systems deserve that trust.

Built around compliance

Your systems are set up with GDPR, client confidentiality and Cyber Essentials in mind from day one.

Secure client document sharing

Stop emailing tax returns, payroll files and contracts. Our Document Exchange Centre, built on Microsoft 365, records who shared what and when.

Backups you can rely on

Microsoft 365 doesn’t fully back up your files. We set up independent backups, check they restore, and keep a plan for getting you working again.

A named person, not a call centre

You deal with a named contact who knows your firm and your systems, with cover for holidays and busy periods.

One clear monthly fee

One monthly price covers everyday remote support, monitoring and security updates. Bigger projects are quoted up front, so you know the cost before work starts.

Local when it matters

Based near Chester, with on-site visits across Chester, Cheshire, Wrexham and North Wales, and remote support for firms anywhere in the UK.

How it works

Free IT review

A 30 minute call or visit. We check your security, backups and Microsoft 365 setup.

Clear proposal

What we would change and a fixed monthly price, with honest advice whether you work with us or not.

Smooth handover

We take over from your current provider, including passwords, licences and documentation.

Ongoing support

Everyday remote support, monitoring and maintenance, with on-site visits when they are needed.

Services

What we look after

Managed IT Support

Your outsourced IT department. Everyday remote support, proactive monitoring and daily maintenance, all included in a fixed monthly fee.

Microsoft 365

Email, Teams and SharePoint set up securely around how your firm works.

Cyber Security and Cyber Essentials

Protection against phishing, ransomware and email takeover, and help getting your firm through Cyber Essentials.

Backup and Recovery

Independent backups of Microsoft 365 and your files, checked regularly, with a plan to get you working again.

Phones and Internet

Cloud phones and Teams calling, so your team can take client calls from the office or at home.

Secure IT Disposal

Old laptops and drives wiped securely and disposed of responsibly.

What our clients say

      EXCELLENT  
   Based on 6 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   James Durrant 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good session with Jarek Borgul from Insightful IT. He took the time to walk through some real industry insight that's already shaping how I think about a new product offering for my business. Jarek is sharp, easy to talk to, and clearly knows the IT space inside out. He gave straightforward, practical advice and was generous with his knowledge. Always refreshing to meet someone who genuinely wants to help. Would happily recommend Jarek and the team at Insightful IT to anyone after solid, trustworthy advice. Looking forward to keeping in touch.
  
 
      Posted on Google  
   
   Sauren Ghosh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Testimonial for Jarek Borgul, Insightful IT

Recently, one of my customers called me and told me that their email system was sending out random spam messages to their contacts.

As I have an IT background, I advised them to change their password on their email straight away.

This did not resolve the issue, spam emails were still being sent out.

I then called Jarek for his help.

Jareks's advice was relaxed, procedural and effective.

He advised to log into office.com and ensure all devices were logged out.

He then checked and realised that hackers had created a rule to forward all incoming messages to all contacts.

Jarek deleted this rule.
Email spam forwarding was stopped.
Customer very happy.

I am most happy to recommend Jarek.
His knowledge and expertise meant my customer could get back to their important work with the peace of mind that, with Jarek, they are in safe hands.

Sauren
  
 
      Posted on Google  
   
   Brian Wright 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently used the services of InsightfulLT and Jarek Borgul, and I couldn’t be more pleased. From the initial support with a troublesome printer that just wouldn’t cooperate, to the seamless supply of new laptops for both of my businesses, Jarek has been incredibly helpful every step of the way.
His communication was second to none—clear, timely, and always professional. Nothing was too much trouble, and the level of service I received was simply outstanding. I wouldn’t hesitate to recommend InsightfulLT to anyone looking for reliable, expert IT support.
  
 
      Posted on Google  
   
   David Bundy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dear Jarek,
I would like to thank you for the excellent service that you provided when I required a new laptop for my wife, Sheila. I explained that she was doing an online diploma so that it was important that she had a device that she could use to research, store information and write assignments on. It was also important to us that it was not a “Curry’s student type machine” that would slow down after 12 months once it received two or three updates.
You gave us three different specifications from which to choose a laptop, that was built for purpose. You even advised on which Microsoft package to subscribe to.
Within a couple of days, the laptop was delivered by hand from you to Sheila, who then went about setting it up. Sheila is many things, but a techno-wizard, she aint and she did run into some difficulties. After phoning you for help with the setup, you went out of your way to help her by making time to get over to see her and personally set it all up to her satisfaction.
What terrific service, thank you so much.
  
 
      Posted on Google  
   
   Lucy Martin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jarek went above and beyond when it came to mending my laptop. Inevitable time was of the essence and Jarek understood this, he kept me updated throughout the process, even meeting me somewhere convenient for me to return the computer which is now working perfectly, a great service with great customer service. I would highly recommend him. Lucy @ Dream Space Staging Ltd
  
 
      Posted on Google  
   
   Dania Juarez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful nothing is too much trouble I would highly recommend.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on InsightfuliT Services's Google Business Profile. Learn more

Meet Jarek

"I wanted to be the IT partner I would want to hire myself."

Hi, I’m Jarek Borgul, founder of InsightfuliT. I started the business after seeing owners lose sleep over data security and slow computers. I get every new client started myself, and from there our team looks after you: people who pick up the phone, explain things in plain English and treat your firm’s data as carefully as you do. When you work with us, you always know who is looking after you.

Connect with me on LinkedIn

Simple, fixed pricing

You pay one fixed monthly price, agreed after your free IT review, so there are no surprise bills. Bigger projects, such as new laptops, an office move or a migration, are quoted separately before any work starts.

Questions firms ask us

Who do you work with?

Accountancy and bookkeeping practices, solicitors, financial advisers and other professional firms that handle sensitive client data. We work best with firms that want a hands-on IT partner who knows their business, rather than a call centre.

Do you only support firms near Chester?

No. Most support is delivered remotely, so we work with firms across the UK. For anything that needs hands on, we visit on site across Chester, Cheshire and North Wales.